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DIPLOMA MODULES
The following Modules may
be taken separately, to meet individual training and development needs,
or accumulated to gain
an Associate Diploma.
Select Module/Course
Participation on all courses
and modules is recorded and recognised by the issue of a certificate.
Information given here correct
at 1 Jan 2008.
Module D1
- FUNDAMENTALS OF BANKING
1. Texts
-
Australian Dictionary
of Banking & Finance (KM Shanahan) 1st Edition
-
Understanding Cheques
& Payment Orders (R. Edwards & G. Rucker) 1st Edition 1988
-
·Cheques and the Bank
Customers (Abdul Latiff Abdul Rahim) 1st Edition 1990
2. Objective
To provide participants
with a basic knowledge of all aspects of banking and the operational activities
of the central and commercial banks.
3. Topics
The major topics are:-
-
· The PNG financial environment
-
· Banker & customer
relationships
-
· Secrecy and bankers’
opinions
-
· Cheques
-
· Collecting banker &
conversions
-
· Paying banker &
dishonours
-
· Clearing system
-
· Bills of Exchange
-
· Classification of accounts
-
· The role of the Bank
of Papua New Guinea
-
· Branch security
-
· Overview of international
business
-
· Lending facilities
-
· Bank liquidity
-
· Marketing
-
· Banking in the new
millenium
-
· Money
4. Duration
10 Days
5.
Fees
Course Fee - K2,700.00
(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D2 -
BUSINESS BASICS
1. Texts
Comprehensive study
notes compiled by PNGIBBM.
2. Objective
To provide participants
with a basic knowledge of commercial business operation.
3. Topics
The major topics are:
-
· Entrepreneurism
-
· Identifying a market:
-
· Staff management
-
· Legal forms of Business:
-
· Legal responsibilities
- relevant legislation, tax, insurance
-
· Pricing and estimating
revenue
-
· Sales and cost planning
-
· Cashflow planning
-
· Planning and managing
capital
-
· Inventory control
-
· Developing a Business
Plan
-
· Essential business
activities – accounts – records - marketing
4. Duration
5 Days
5.
Fees
Course Fee - K1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D3 -
BUSINESS CALCULATIONS
1. Text
Applied Business Maths (Paula
Roberts) Pitman Pub. 1990
2. Objectives
-
To review the basics of arithmetic
and provide revision and consolidation of mathematical concepts;
-
To provide a sound understanding
of the most common mathematical and statistical applications that are used
in business and commerce.
3. Topics
The major topics are:
-
Fractions, decimals, percentages
and ratios, currency conversion, mark ups and gross profit percentages,
index numbers, C.P.I.
-
Interest
-
Capital budgeting
-
Elementary statistics
4. Duration
5 Days
5.
Fees
Course Fee - K 1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D4 -
BUSINESS COMMUNICATIONS
1. Texts
· Communication Skills
(Bruce Elder)
· Grammar Made Easy
(Barbara Dykes)
· Collins Pocket
Dictionary and Thesaurus
2. Objective
To provide participants
with the essential knowledge and skills to correctly and effectively communicate
in the commercial environment.
3. Topics
The major topics are:
-
· Introduction to business
organisation
-
· Principles of business
communication
-
· Writing skills
-
· Effective speaking
-
· Impromptu speeches
-
· Listening skills &
non-verbal communication
-
· Interviewing techniques
-
· Self awareness
-
· Assertiveness
-
· Meetings
-
· E-mail and Internet
communication
4. Duration
10 Days
5.
Fees
Course Fee - K2,700.00
(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D5 -
ESSENTIAL BUSINESS & COMPANY LAW
1. Text
· Comprehensive study
notes compiled by PNGIBBM.
2. Objectives
To provide participants
with a sound understanding of:
-
· the law and its status
within society and the government systems.
-
· the legal requirements
of business organisations within PNG.
-
· the essential changes
introduced by the 1997 PNG Companies Act.
3. Topics
The major topics are:
-
· Society, law and its
sources
-
· Government and the
making of legislation
-
· Legal business organisations
-
· Associations
-
· 1997 Companies Act
-
· Employment Legislation
-
· Taxation
4. Duration
5 Days
5.
Fees
Course Fee - K
1,350.00 (Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D6
- ACCOUNTING
1. Text
· Accounting in Melanesia
(Wheeler & O’Neill)
2. Objectives
To provide participants
with:-
-
· a sound understanding
of accounting principles and procedures;
-
· the ability to analyse
accounts and form opinions on financial performance and stability.
3. Topics
The major topics are:-
-
· Introduction to ‘The
Accounting Framework’
-
· The ‘Accounting Equation’
-
· Double entry accounting
-
· Ledgers and entries
-
· The Trial Balance
-
· Balance Day adjustments
-
· Profit and Loss Statement
-
· Balance Sheet
-
· Analysis and interpretation
of accounts
4. Duration
15 Days
5.
Fees
Course Fee - K 4,050.00
(Residential - K5,280.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D7
- INTRODUCTION TO ECONOMICS
1. Text
· Principles of Economics
(Edgar O’Neill)
2. Objectives
-
To introduce participants to
the general concepts of economic theory and its wider applications in the
real world.
-
To provide a general understanding
of the major economic issues affecting the world economies and the PNG
economy.
-
To provide a sound understanding
of the effects of monetary and fiscal policy to the banking and finance
industry.
3. Topics
The major topics covered
are:-
-
· The nature of Economics
-
· Economic systems
-
· Scarcity and choice
- ‘The Economic Problem’
-
· Consumer choice
-
· Demand, supply, price
and elasticity
-
· Development, underdevelopment
and growth
-
· Measuring growth
-
· Fiscal policy
-
· Money and money supply
-
· Monetary Policy
-
· Private foreign investment
and foreign aid
-
· International trade
-
· ‘Balance of Payment’
and commercial policies
-
· PNG: problems
and prospects
4. Duration
10 Days
5.
Fees
Course Fee - K2,700.00
(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D8
- LENDING AND SECURITIES
1. Text
· Banking & Lending
Practice (Weaver Shanahan) 3rd Edition
2. Objective
To provide participants
with:
-
· a sound understanding
of commercial lending principles;
-
· skills and techniques
for making sound lending decisions;
3. Topics
The major topics are:-
-
· Lending policies
-
· Functions of the Bank
of Papua New Guinea
-
· Principles of good
lending
-
· Loan applications
-
· Types of advances from
banks
-
· Types of advances from
finance companies
-
· Types of borrowing
customers
-
· Lending interviews
-
· Diary notes
-
· Functions of lending
control
-
· Debt collection
-
· Introduction to secured/unsecured
lending
-
· Types of security/security
instruments
-
· Insurance
-
· Mortgages
-
· Analysing financial
statements
-
· Analysing cash flow
-
· Common business weaknesses
-
· Guarantees and indemnities
-
· Debentures, charges
& liens
-
· Valuation
4. Duration
10 Days
5.
Fees
Course Fee - K2,700.00
(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D9
- INTERNATIONAL BUSINESS
1. Text
· International Banking
& Finance (Brown, Bell, Murphy, Pearson, Slaviero,
Sullivan, Van Helten)
2. Objectives
To provide participants
with:
-
· a clear understanding
of the importance of international business to banking and the Country’s
economy;
-
· essential knowledge
for and techniques of transacting international business.
3. Topics
The major topics are:
-
· Nature of international
banking
-
· Nostro/Vostro accounts
-
· Money transfer services
-
· Exchange rates
-
· Exchange control
-
· International trade
financing
-
· Forward exchange contract
rates
-
· Documentary Letters
of Credit
-
· Bills of Exchange
-
· Balance of Payments
-
· International Monetary
Fund
-
· Price structure/shipping
terminology
-
· Trade documentation
-
· Financial markets
4. Duration
10 Days
5.
Fees
Course Fee - K2,700.00
(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
Back
to Module Listing
Module D10
- INTRODUCTION TO SUPERVISION
1. Text
Comprehensive study
notes compiled by PNGIBBM.
2. Objective
To provide participants
with:-
-
- a clear understanding of the
management process and the roles and responsibilities of a supervisor;
-
- skills and techniques to assist
the new supervisor to effectively manage his/her team of people.
3. Topics
The major topics are:
-
· The process of management;
-
· The Supervisor’s job;
-
· Communication – the
essence of good supervision;
-
· Objectives and performance
standards;
-
· Leadership;
-
· Interview techniques
for counselling, appraisal and discipline;
-
· Managing time;
-
· Managing costs.
4. Duration
5 Days
5.
Fees
Course Fee - K 1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D11 -
FM1 LEADERSHIP
1. Text
· Supervision in
Action (Claude S. George Jr. & Kris Cole)
2. Objectives
To provide participants
with:
· an appreciation
of the many facets of management and specifically the roles and responsibilities
of a supervisor.
· an introduction
to essential knowledge and the skills necessary for effective management
and supervision.
3. Topics
The major topics are:-
· The ‘Management
Process’
· The Supervisor’s
Job
· Problem Solving
and Decision Making
· Essential skills
in communication
· Assertiveness
· Human relations
- Motivation
Leadership
Employee Relations
Counselling
Conflict resolution
· Performance Management
and Performance Appraisal
· Employee training
and development
· Time Management
· Delegation
· Cost control and
cost effectiveness
· Professionalism
4. Duration
10 Days
5.
Fees
Course Fee - K2,700.00
(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D12 -
FM2 MANAGEMENT BEST PRACTICE
1. Text
This Module is based
on the Australian National Training Authority’s (ANTA) Frontline
Management Units 5,6,7,9.
2. Objective
To provide the participants
with essential knowledge and skills in operational management and
the management of information, customer service and performance
3. Topics
The major topics are:-
• The Manager’s Job
• Mission and Objectives
• Planning
• Budgeting
• Cost Effectiveness and Cost
Control
• Managing Information
• Data Analysis
• Customer Service
• Productivity
• Performance Management
• Quality Assurance/TQM
KPI's and the Balanced Scoreboard
4. Duration
10 Days
5. Fees - Exempt
GST
Course Fee - K2,700
.(Residential - K3,520.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D13
- MARKETING, SALES & CUSTOMER SERVICE
1. Text
Comprehensive study
notes provided by PNGIBBM.
2. Objectives
• To provide
participants with a clear understanding of the meaning and relationship
of marketing, sales and customer service.
• To provide
an introduction to the concepts of market research, market potential, market
planning and strategy.
• To relate marketing
concepts to the sales environment and the overall need for customer service
and satisfaction.
3. Topics
The major topics are:
• Defining ‘marketing’
and ‘selling’.
• Identifying markets, consumers and market segmentation.
• The relationship of the Corporate Plan to the Business Plan and
to the Marketing Plan.
• The 6 ‘Ps’ of Marketing - Product, Place, Price, Promotion,
People and Peripheral Services
• Promotion and advertising strategies.
• The selling environment.
• The importance of ‘Image’.
• Satisfying customer needs.
• Quality and customer service.
4. Duration
5 Days
5. Fees
Course Fee - K1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D14
- HUMAN RESOURCE MANAGEMENT
1. Text
Comprehensive study
notes compiled by PNGIBBM.
2. Objective
To provide participants
with an overall understanding of human resource management and the essential
skills, knowledge and techniques that must be acquired for effective practice.
3. Topics
The major topics are:
• Essential Tools
for Human Resource Practitioners
• Organisational & job design
• Job analysis, skills analysis
• Job descriptions, Person specifications
• HR Planning & Policies
• Remuneration Management
• Recruitment, Selection and Induction
• Performance Management
• Training and Development
• Occupational Health and Safety
• Employee Relations : Industrial Relations
• Cost effective H.R.M.
4. Duration
5 Days
5 . Fees – Exempt GST
Course Fee - K1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D15
- FINANCE FOR MANAGERS
FINANCIAL ANALYSIS AND MANAGEMENT
1. Text
Comprehensive study
notes compiled by PNGIBBM.
2. Objectives
To provide participants
with a clear understanding of:
• The principles
of financial accounting;
• Corporate financial structure and its representation in the balance
sheet;
• Profit and loss and cash-flow reports;
• The analysis of financial reports and documents;
• The application of ratios to determine financial performance and
viability.
3. Topics
The major topics are:
• The accounting
framework;
• The accounting equation;
• Classification and presentation of reports;
• Profit and loss;
• Depreciation and accruals;
• Cash-flow statements;
• Structure and analysis of the Balance Sheet;
• Operating and performance ratios;
• Funds management,
• Evaluation of capital investment.
4. Duration
5 Days
5. Fees – Exempt VAT
Course Fee - K1,350.00
Residential - K1,760.00
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D16
- FM3 MANAGING CHANGE & DEVELOPMENT
1. Text
This Module is based
on the Australian National Training Authority’s (ANTA) Frontline Management
Units 10 and 11.
2. Objective
To provide participants
with he essential knowledge and skills for managing change and effecting
staff development.
3. Topics
The major topics are:
• The Changing
Environment
• Change and Affect
• Resistance to Change
• Innovation and Improvement
• SWOT Analysis
• Risk Management
• Implementing Change
• Establishing a Learning Environment
• Principles of Adult Learning
• Training Needs Analysis
• Developing a Training Plan
• Costing the Training Plan
• Assessment and Evaluation
4. Duration
5 Days
5. Fees –
Exempt GST
Course Fee - K1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D17
- ESSENTIAL SKILLS FOR MANAGERS
1. Text
Supervision –
The Theory and Practice of First-line Management 2nd Edition (Kris Cole)
2. Objective
. To assist participants
to think as Managers
.To ensure that participants
have a clear understanding of their roles and responsibilities as a Manager.
.To provide participants
with new perspective, skills and techniques that will assist them to become
better Managers.
3. Topics
The major topics are:-
• Managing and
Leading People
• Goal Setting
• Planning
• Team Building
• Dealing with Change (Change Management)
• Time Management and Decision Making
• Productivity and Efficiency
• Stress Management
• Quality Standards and Continuous Improvement
4. Duration
5 Days
5. Fees – Exempt GST
Course Fee - K1,350.00
(Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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to Module Listing
Module D18
- MANAGING PROJECTS
1. Text
Comprehensive study notes provided by PNGIBBM.
2. Objectives
To provide participants with the knowledge, skills, tools and techniques
to effectively manage projects.
3. Outcomes
At the end of the course, participants will:
• Understand
the distinction between Project Management and Operational Management;
• Be able to apply best practice techniques to manage and conclude
projects on time and within budget;
• Be able to apply Critical Path Methods (CPM) and/or Programmed Evaluation
Review Techniques (PERT).
4. Topics
• Understanding Project Management
• Establishing the Project Scope and Requirements
• Scheduling Project Time (CPM and PERT)
• Project Costing and Accounting
• Quality Management
• Project Communication
• Project Risk Management
• Competency Based Format of Project Management
5. Duration
5 Days
6. Fees –
Exempt GST
Course Fee - K1,350.00 (Residential - K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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to Module Listing
Module D19
– ORGANISATIONAL SKILLS
1. Text
Comprehensive study
notes provided by PNGIBBM
2. Objective
To provide participants with a range of skills and techniques that will
facilitate development of an effective organisation.
3. Outcomes
At the end of the course, participants will:
• Understand the need for clear policies
• Be able to formulate and write policy statement
• Have learnt techniques for the implementation of new policies and
management of the changes brought about
• Be able to analyse problems and apply sound decision making processes
• Have enhanced report writing skills
4. Topics
• Policy development
• Guidelines for writing policies
• Policy implementation
• Managing Change
• Problem Solving & Decision Making
• Report Writing
5. Duration
5 days
6. Fee –
Exempt GST
Course fee K1,350.00
(Residential K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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Module D20
– MANAGING THE IT ENVIRONMENT
1. Text
Comprehensive study notes provided by PNGIBBM
2. Objective
To provide participants
with an understanding of the computer technological environment that Managers
must be able to control.
3. Outcomes
At the end of the course,
participants will have a broad understanding of computers, networks, electronic
communication, telecommunication facilities and the means of managing them
cot-effectively and securely.
4. Topics
• Computer Basics
• Size and Power
• Standard Software Applications
• Virus protection
• Networks
• E-mail and Internet
• Computer Peripherals
• Telecommunications
• Conferencing
• Security and Controlling System Abuse
5. Duration
5 days
6. Fee –
Exempt GST
Course fee K1,350.00 (Residential K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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to Module Listing
Module D21
– STRATEGIC PLANNING
1. Text
Comprehensive study notes provided by PNGIBBM
2. Objective
To provide participants with an understanding of the purpose of strategic
planning and the tools that can be used in developing the strategic plan.
3. Outcomes
At the end of the course, participants will be able to structure a corporate
plan and use the analytical tools on which it is based.
4. Topics
• Defining Stakeholders and the Mission
• Organisational Analysis
• SWOT Analysis
• PLEEST Analysis
• Portfolio Analysis – Boston Matrix
• Risk Analysis
• The Financial Plan
• The Marketing Plan
• Developing the Change Environment
• KPIs and the Balanced Scorecard
• Action Plan
5. Duration
5 days
6. Fee –
Exempt GST
Course fee K1,350.00
(Residential K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
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to Module Listing
Module D22
– ESSENTIAL KNOWLEDGE FOR SAVINGS & LOANS OFFICERS
1. Text
Comprehensive study notes provided by PNGIBBM
2. Objective
To provide participants with essential knowledge and skills to enable to
realize the responsibilities and ensure that the society is viable and sustainable.
3. Outcomes
At the end of the course, participants will:
• Confidently define what a Savings and Loans Society is, its objectives
and what is able to achieve
• Enable to realize the responsibilities to ensure that the society
is viable and sustainable
• realise that sound financial management is very important to survival
and growth of a credit union society.
• Contribute to becoming a Fit & Proper person as required by
the registrar of Savings & Loans act.
4. Topics
• What is a Savings & Loans Society
• Savings and Loans Operational Policies
• Federation of Savings & Loans Societies
• Introduction to Corporate Governance
• Role of Registrar & Role of S/L officials
• Introduction to Fit & Proper person
• Understanding Financial Statements
• Insurance
• Loans Management
• Liquidity Management
• Reserves
• Budget
• Savings & Loans Society Legislation
5. Duration
5 Days
6. Fee: - Exempt
GST
Course fee K1,350.00 (Residential K1,760.00)
The fee includes all materials,
morning and afternoon refreshment, lunch and certification.
Courses conducted at ToRobert
Business Training Centre are exempt of GST.
Back
to Module Listing
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Institute of Banking & Business Management
Updated January
2008 | Webmaster
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