OFFICE MANAGEMENT SKILLS
Telephone Etiquette
Days: 2 days
Build rapport through telephone manners and etiquette in different scenarios. Learn how to use proper language, handle calls from all walks of life, build employee training program and improvements on poor telephone etiquettes.
Administrative Support
Days: 2 days
Learn the core skills to help you use the existing resources within your reach efficiently, manage time wisely, communicate effectively and collaborating with others skillfully.
Administrative Office Procedures
Days: 2 days
Demonstrates professionalism and efficiency in an organization or office setting. It is also a mar-velous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations.
Assertiveness & Self Confidence
Days: 2 days
Gain an understanding of what assertiveness and self-confidence mean and learn how to develop them in day-to-day living.
Developing Creativity
Days: 2 days
Develop your brainstorming and mind mapping capability. Be imaginative, think differently, and be creative in removing barriers that block your creativity. Learn how to have mental flexibility, recognize, and look for what inspires you to be more creative.
Archiving and Records Management
Days: 2 days
Discover the basic concepts and elements of records management, and the different ways to manage records.
Communication Skills
Days: 2 days
Master the art of communication from an advanced level. Appreciate the factors of communication and take action to mitigate the barriers, discuss the impacts of different communication methods. Develop probing questioning skills, conducting appreciative enquiries, and conversing using the STAR method.
Goal Setting & Getting Things Done
Days: 2 days
Learn from the characteristics of successful people to develop your strategic skills of goal setting, getting things done and increasing productivity.
Executive & Personal Assistants
Days: 2 days
Develop your confidence, be good at executing the best executive and personal assistant roles who can manage a schedule, organize meetings and special events, maintain confidentiality, and do the gatekeeping.
Interpersonal Skills
Days: 2 days
Be enabled to identify the essential skills and techniques required for self-improvement.
Personal Productivity
Days: 2 days
Learn setting SMART goal tactics, build your personal productivity using the power of routines, staying ahead of tasks, tackling new tasks, and using project management tools. Build your schedules, be on the right track in achieving that goal. Learn the tips of managing your workspace and tackling procrastination.
Presentation Skills
Days: 2 days
Build your presentation skills through utilization of various communication skills. Appreciate the use of various types of visual aids in engaging with the audience. Learn to create compelling power point presentations.
Organizational Skills
Days: 2 days
Encounter improved productivity, better management, and increased professional growth through the organizational tips and tools. Learn the basics of staying organized.