"For Team Leaders, Supervisors or New Managers"

QUALIFICATION TITLE BSB42015 Certificate IV Leadership and Management

STUDY OPTIONS  IBBM On-campus or Flexible Online Delivery.

COURSE LENGTH : 4 to 6 months

COURSE STUDY REQUIREMENTS  3 x 5 Day workshops delivered over a 20 week period in addition to directed, self directed and work integrated study

ASSESSMENTS Written Assignments 

FEES 2020  12 units to complete, Enquire Fees at 


COURSE OUTLINE The Certificate IV in Leadership and Management (BSB42015) has been developed to ensure you graduate job ready, with the core business knowledge and skills required to move into management roles in medium to large organisations. Providing a solid foundation and understanding of core management functions, you will learn and develop fundamental management skills, including leading teams, operational planning, risk management, building client relationships and project management.

CAREER  OUTCOMES Graduates of the BSB42015 Certificate IV in Leadership and Management (BSB42015) will be confident and job ready with the knowledge and skills to secure entry to mid-level business support or management roles in a small to large organisations.

CERTIFICATE>>DIPLOMA>>DEGREE>>MBA BSB42015 Certificate IV in Leadership and Management will receive a pathway into Torrens University Australia (TUA) Diploma of Leadership and Management qualification, which may lead to course credit into TUA's Bachelor of Business programs.20ENTRY REQUIREMENT A completed Australian Secondary education qualification or equivalent with 3 years of work experience in team leadership role.


BSBMGT403 Implement continuous improvement

This subject describes the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements

BSBRSK401 Identify risk and apply risk management processes

This subject describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role

BSBLDR403 Lead team effectiveness

BSBLED401 Develop teams and individuals

BSBINN301 Promote innovation in a team environment

This subject not only culminates all the previous skills and knowledge learnt in this qualification but focusses on developing a project centred around customer service excellence. Particular skills and knowledge of this subject include: project management principles, effective presentation of information, improving client relationships and customer service strategy