Professional Banking Fundamentals

Become professionally qualified to increase your confidence & status.


It is a broad overview of the banking industry. It is suited to those new or intending to join the sector plus existing retail and commercial bankers seeking an entry point to a globally recognised professional qualifications pathway. It’s also considered highly beneficial for those working in non-banking specialist areas such as HR, IT, Risk and Marketing as it helps develop overall banking acumen, understanding of core banking functions and principles, and introduces ethical professionalism.


  • Internationally recognised professional qualification
  • Initial entry point into the Chartered Banker Pathway
  • Includes 12 months Affiliate membership of FINSIA
  • Typically 3 to 6 months duration depending on level of education and experience> No educational or experience requirements
  • Delivered online – start anytime.
  • Assessment is available on demand with results provided immediately on completion
  • Program fees: Enquire at IBBM Office


The program has been developed around the following core chapters:

  1. The Business of Banking and Economic Environment
  2. The Regulatory and Legal Environment
  3. Products and Services
  4. Meeting Customers’ Needs Professionally> Credit and Consumer Lending
  5. Risk and Risk Management
  6. Ethics and Professionalism in Banking


The program is delivered online and includes:

  • A comprehensive digital textbook providing the core learning materials & case studies to build capability
  • Concise e-learning modules reinforcing the key learning objectives from each course chapter
  • Revision activities at the end of each chapter to confirm knowledge and application
  • Practice exam
  • A 2 hour online multiple choice assessment of 100 questions conducted under supervisory conditions


For 2021, Fees is K7,000 for all Units of this course.


  • Explain the purpose, influences and functions of banking in Australia.
  • Understand how key regulatory and legal requirements influence the way in which banks operate.
  • Describe how banking products and services can meet customer needs.
  • Describe the principles of providing high quality service to customers.
  • Understand the key principles of credit and consumer lending and how these are used to provide appropriate outcomes for the customers and the bank.
  • Describe the role of risk and risk management frameworks and processes in banking.
  • Explain the importance of high standards of ethical conduct in banking and the practicalities of applying those standards.
  1. The Business of Banking and Economic Environment
  2. The Regulatory and Legal Environment
  3. Products and Services
  4. Meeting Customers’ Needs Professionally
  5. Credit and Consumer Lending
  6. Risk and Risk Management
  7. Ethics and Professionalism in Banking

The Professional Banking Fundamentals is the initial entry point to the Chartered Banker Pathway. It is considered the foundation qualification that most banking employees should seek, providing the knowledge to critically analyse banking concepts and apply professional judgement and expertise to make informed decisions in the banking and finance industry.



Chartered Banker Qualifications  brought to you in partnership with FINSIA

FINSIA is the professional not-for-profit membership body for financial services.

FINSIA has approximately 8000 members in Australia & New Zealand covering banking, institutional markets, funds management and securities including financial advice. FINSIA’s purpose, since 1886 is to help facilitate the industry to professionalise for the betterment of our community. This supports raising standards of competency and conduct to improve consumer trust and individual practitioner pride.

The Financial Services Institute of Australasia's origins date back to 1886 when the Australian Institute of Banking and Finance was established by a group of bankers to drive improvements in professional practice and high standards of conduct. Members of FINSIA are required to abide by a Code of Conduct, which is supported by a robust disciplinary process.

FINSIA has a range of professional qualifications covering key areas of financial services. These cater for practitioners new to the sector, as well as experienced leaders who wish to convert years of experience into becoming a globally recognised Chartered Banker.